Contact Us
Have a question, a bug report, or a suggestion? We are here to help. Reach out and we will get back to you as soon as possible.
What to Include in Your Message
To help us respond quickly and accurately, please include as much relevant detail as possible:
- ›A clear description of your question or issue
- ›The browser and device you are using (e.g. Safari on iPhone, Chrome on Windows)
- ›Any error messages you saw on screen
- ›Approximate date and time the issue occurred
- ›Steps to reproduce the problem if it is a bug
Common Topics
Camera or microphone not working
Tell us your browser, device, and operating system. Make sure you have allowed camera and microphone permissions in your browser settings.
Connection issues / stuck on searching
Let us know if you are on mobile data or Wi-Fi, and which country you are connecting from. This helps us diagnose network-related problems.
Reporting a user
Use the in-chat report button for the fastest response. For serious incidents, email us with as much context as possible.
Advertising and business inquiries
For partnership, advertising, or business-related questions, email us at the address above with "Business Inquiry" in the subject line.
Privacy or data requests
For questions about your data or privacy rights, include "Privacy Request" in the subject line of your email.
Response time: We typically respond to emails within 1–2 business days. For urgent issues, please include “Urgent” in the subject line of your email.